BUS4325 CRM and Selling

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BUS4325 May 14, 2024 to August 20, 2024
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BUS4325 June 3, 2024 to September 9, 2024
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BUS4325 July 2, 2024 to October 8, 2024
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BUS4325 August 1, 2024 to November 7, 2024
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BUS 4325 CRM and Selling Credits: 3
This course is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The course will explore computer and communication technologies as they apply to business-to-business selling and will provide an introduction to the use of customer relationship management (CRM) and web selling. Students will develop their skills by creating a detailed step-by-step sale simulation of a product or service using a consultative approach and creating a win-win environment for both the prospect and the seller delivered via YouTube.
Online Delivery.

Prerequisites: None

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