HEA1002 Veterinary Office Skills & Pro

CA$431.86 / unit

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HEA1002 May 14, 2024 to August 20, 2024
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HEA1002 June 3, 2024 to September 9, 2024
$0.00
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HEA1002 July 2, 2024 to October 8, 2024
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HEA1002 August 1, 2024 to November 7, 2024
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HEA1002 Veterinary Office Skills & Pro Credit: 3


This course will cover the administrative and clerical procedures involved in a veterinary medical practice, including effective communication skills, telephone skills, body language, conflict management and working in a team oriented, professional environment. This course will stress the importance of proper preparation of medical records, filing methods, appropriate paperwork, message taking, collection of information, and maintaining a professional manner.

Prerequisites: None

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